Сustomer center

The best fit for companies that are looking to manage omnichannel communications.

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels.

Leverage built-in processes

Bpm’online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.

Manage omnichannel communications

Personalize communications with your clients using bpm’online service. Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

Engaging interface that users love

Work is a pleasure with bpm’online service’s clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

Choose bpm’online customer service edition to automate your service processes

customer center

A perfect fit for companies looking to automate helpdesk and contact center operations.

service enterprise

A perfect fit for medium and large businesses struggling to automate internal and external service processes,
including ITIL processes.

A set of tools to deliver excellent customer service and manage omnichannel communications.

$35

per user / month

Sophisticated tools to manage a complete service cycle, provide exceptional service and support to customers and internal users.

$50

per user / month

 

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